iPad apps are inconsistent and have low feature discoverability, with frequent user errors due to accidental gestures. An overly strong print metaphor and weird interaction styles cause further usability problems.
                — iPad Usability: First Findings From User Testing (Jakob Nielsen’s Alertbox)


As an industry, we need to understand that not wanting root access doesn’t make you stupid. It simply means you do not want root access. Failing to comprehend this is not only a failure of empathy, but a failure of service.
                — Mike Monteiro writing about Apple’s iPad. (via John Gruber)


For years we’ve all held to the belief that computing had to be made simpler for the ‘average person’. I find it difficult to come to any conclusion other than that we have totally failed in this effort.
                — Fraser Speirs: Future Shock. Read it. It’s awesome.
via marco


Great just what the world needs, another freaking MP3 player. Go Steve! Where’s the Newton?!
                — Apple’s New Thing (iPod) - MacRumors Forums October 23, 2001 (via ario)